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1. LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} (lnxw48a1@nu.federati.net)'s status on Saturday, 06-Mar-2021 02:15:54 UTC LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864}
   One of other agencies has a contractor that developed a site for them. We’re doing some first level support for certain users of the site, and the contractor has subcontracted 2nd and 3rd tier support.
   
   I finally got to talk to the subcontractor’s local boss. He said “We’re just here to help you guys become self-sufficient.” If that’s what they told him, he and his organization are going to be disappointed. Our folks are pretty skilled and very adaptable, but $EMPLOYER policy forbids us from holding administrator rights on another agency’s systems.
   • LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} (lnxw48a1@nu.federati.net)'s status on Saturday, 06-Mar-2021 02:32:10 UTC LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864}

     in reply to
     The guy seemed sort of prideful, exuding “we know what we’re doing and you don’t”.
     
     Well, there’s a reason your organization has a poor reputation. It isn’t because your people are skilled and do good work; it is because they don’t do good work.
   • Jim (sullybiker@sully.site)'s status on Saturday, 06-Mar-2021 02:36:46 UTC Jim

     in reply to

     @lnxw48a1 I have not had a good experience with contractors on IT projects. Not one.

     LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} repeated this.
   • Jim (sullybiker@sully.site)'s status on Saturday, 06-Mar-2021 02:50:04 UTC Jim

     in reply to

     @lnxw48a1 ..And I should say I don't think it's their fault. They're often working to a fatally loose brief, have too much design freedom and end up frustrated when they run into organisational and infrastructure walls.

     LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} repeated this.
   • LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864} (lnxw48a1@nu.federati.net)'s status on Saturday, 06-Mar-2021 05:55:44 UTC LinuxWalt (@lnxw48a1) {3EB165E0-5BB1-45D2-9E7D-93B31821F864}

     in reply to

     • Jim
     @sullybiker Yes, and government agencies have more walls than other orgs.