pretty sure there is no one from !minnesota around these days, but if so, I am going to ride my first 200k on June 20. Anybody want to ride a section with me?
layoffs started this morning. only 30, it seems, but there was at least one typo (or omission) from the email, so hard to really know.
I only know of one. I can't say I am surprised at the choice (although I liked the individuals).
I'm safe, for now. They gave a very clear timeline and we are hours past the deadline.
So, two reasons for posting: 1. If you know anyone in !minnesota hiring, I can let my friend know. 2. if you think the tech industry is immune to the covid-19 situation, you are wrong.
Anybody picking up winter #running in #Minneapolis? I am pretty slow, but it might be easier to get in the miles if I am running with someone. !minnesota
Represent Perforce as the first point of contact for customer’s technical requests. Review and research customer issues to determine and provide the best resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues efficiently and effectively. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Provide customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments to reproduce and resolve customer issues Recreate customer environments to reproduce issues and experiment with possible solutions
Required Education, Experience and Skills
2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills Ability to work in a team environment and contribute ideas and improvements Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly Organized and dedicated Good attention to detail Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skill
"September has a good variety of rides as the season starts to wind up. In particular, if you are a gravel lover, you will want to join our first 200k Gravel Challenge brevet, on Saturday, September 21st, starting in Zumbrota, just off US-52, south of the Cities. The route cruises through several spectacular coulees and river valleys, forests and remote gravel roads from Zumbrota all the way to Weaver on the Mississippi River and back, with some great refueling stops along the way, including an ice cream shop. The route is nearly finalized, sign up now and receive update emails on the route and other ride information. As a special motivation to join in, we are waiving the Minnesota Randonneurs membership requirement for 200k and longer brevets for this ride."
I think I may have gotten away with telling a customer to fuck off, but in a !minnesota way. It may help that the customer and my manager (UK) are both not in or from Minnesota.
If anybody in !minnesota wants to go !cycling this weekend, we've got four checkpoints. One in the northloop, one at Minnehaha Dog Park, one at the top of the hill at Fort Snelling, and one in Eagan under an overpass on some "minimally maintained roads".
For anyone in the #Minneapolis !Minnesota area tomorrow (May 17), I've got two tickets with your name on it for the Minneapolis City SC match. Free parking. Game at 7pm.
A friend and I are !cycling to St. Cloud from Minneapolis and back some time during the Tour de France (~140 miles). We both work in IT, so we are calling it the Tour de Cloud.
Sounds like an offer could go out as early as next week, so get stuff in ASAP if interested.
I usually do this #jobpost in the morning...it's noon, so maybe slightly different.
Position Title: Technical Support Engineer Location: #Minneapolis, !Minnesota Reports to: Director of Professional Services & Support
Position Summary Perforce is seeking a Tier 2, Technical Support Engineer to join our Global Support Team, liaising with members from Sales, Professional Services and, Development to assist in resolving a wide variety of customer issues. You would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to Perforce's Helix Core software. The ideal candidate is expected to be self-motivated, proactive, results-oriented and able to provide a high level of customer satisfaction through the delivery of world-class technical support services.
Essential Functions
Represent Perforce as the first point of contact for their technical support queries. Review scope of customer issue and determine best course for resolution. Develop and maintain technical expertise in assigned areas of product functionality and utilize it effectively to help customers. Resolve customer issues expeditiously. Resolve database and performance issues. Research, document, and escalate cases according to procedure. Customer driven feedback to functional areas in order to influence process/product improvements. Author technical documents on common issues and solutions in order to build the knowledge base. Positive attitude - Support engineers are required to be respectful, fair, gracious, and knowledgeable. Create and set up test environments. Reproduce issues by recreating problems in customer environments and experimenting to find a solution
Required Education, Experience and Skills
2 or more years’ experience providing technical support directly to enterprise customers. Bachelor’s Degree in #CS or similar. #Linux experience Basic networking experience Outstanding customer service skills Strong analytics and problem-solving skills. Ability to work in a team. Excellent written and verbal communication skills. Able to work well under pressure and prioritize accordingly. Organized and dedicated. Good attention to detail. Experience with Perforce, #Git, or other version control software is desirable. Desire to experiment and explore while seeking solutions to complex problems Strong debugging skill