It's frustrating how people see the consequences of capitalism and are coming up with new fancy names for them: 'enshittification' or 'the rot economy' or what have you, attributing it to 'bean counters' and 'management consultants' as if there was any way to have a capitalist economy that _wouldn't_ lead to these outcomes.
Sorry folks, it's neither new nor unexpected, and if you want to deal with the effects you have to fix the causes: private ownership of the means of production