I note a concerning cognitive phenomenon: most people generally don't want to know about the various mega tech firms on whom they're utterly dependent in business and life in general. When they do learn something damning, they give the corporate the benefit of the doubt to the point of absurdity. I think they do this because the alternative - honestly judging them based on all the available evidence - would be too terrifying and harrowing to contemplate.
@woodrow you reckon? How so? All their data's on OneDrive or GoogleDrive or iCloud. Accessing most of their data requires a paid up license for MS Office 365 or Google Docs or Adobe Creative Suite, or whatever. Most of their email is routed through MSFT or Google services. Their connection to everyone else is via Facebook. Almost everything of value they buy comes from Amazon, or via servers hosted on Amazon AWS or MS Azure or Google Cloud Services... assuming they're not pwned by Apple.
""" In the course of the session, we decided that while we shouldn't feel bad about continuing to use closed technology, we shouldn't be complacent in it either. We should always see the closed elements in our technology environment as niggles - an offended sensibility - to be addressed when the chance arises, or when they annoy us enough to warrant action. """Yep yep yep, exactly this.
@lightweight It's a defence mechanism. We humans will do anything it takes in other to not be wrong. We are so afraid of being wrong that we prefer to ignore something blatant.
Fight, flight or freeze.
As individual, we can't fight big tech. We can't avoid them and run away. So we freeze. We ignore the problem, hoping someone else will take care of it. We get discouraged, hopeless, complacent.
@lightweight It's not that it's to terrifying to face the truth, it's that it's a huge cognitive burden to spin that problem in your head without a suggestion of a solution.
Yes, big tech firm bad. But also big tech firm has a monopoly on taking to my grandmother, or getting groceries delivered, or whatever other thing that requires an undefined major life adjustment to fix.
So without at least a clear path toward a solution, it's not worth the anxiety of acknowledging.