**Role:** CentOS Support Engineer
**Location:** Minneapolis, MN, Louisville, CO, Mason, OH, Ottawa, CA
Perforce develops DevOps tools that improve software quality and security as
well as team productivity for several of the world's leading companies, such
as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA, and Johns Hopkins.
**Position Summary:**
Perforce is seeking a CentOS Support Engineer to join our OpenLogic team,
responsible for providing 24x7 break fix support and services on Open Source
technologies to our OpenLogic customers. This position will work closely with
members from Support, Sales and Professional Services to assist in resolving a
wide variety of customer issues. OpenLogic provides enterprise services for
hundreds of open source projects -- including OpenJDK, Kubernetes, CentOS, and
MariaDB -- so you can boost efficiency and savings with free software, while
cutting risk.
**Responsibilities:**
* Interact with end users on technical problems.
* Tier 1, 2 and 3 support for CentOS and related open source products.
* Drive resolution of those problems, which include:
* Open source software issues.
* Questions around open source software usage.
* Questions around use and best practices.
* Review of the architecture and design where software is implemented.
* Conduct professional services and training engagements.
* Research, understand, and advocate open source software.
* Interact with various open source communities.
* Drive early resolution of issues.
* Make strategic contributions to the CentOS core and surrounding ecosystem, provide bug fixes ahead of the community where needed
* Be a part of the on-call rotation.
* Present knowledge via articles, blogs, and conference presentations.
** Requirements:**
* Technical knowledge, skills and expertise in complex infrastructure, web-based software and enterprise software
* Strong knowledge of the Linux kernel and system architecture.
* Understanding of software best practices; SDLC, SCM and Agile development principles.
* Ability to develop with C/C++ in a UNIX environment.
* Utilization of common Linux C/C++ build tools such as gcc.
* Solid understanding of CentOS 6.x and 7.x and included frameworks like firewalld, systemd, etc.
* Strong RHEL/CentOS background required
* Debian/Ubuntu, SUSE/openSUSE/SLES, other distro background a bonus
* C, shell scripting, perl, etc
* Virtual Machine experience with qemu/kvm, Azure, AWS, VirtualBox, Vagrant
* General experience such as: radius/Kerberos, lda, ipa/idm, monitoring, vpn, containers, centralized systems management, automation (ansible, chef, puppet, etc), version control (git, etc) or security hardening (CIS, STIGS, PCI-DSS, etc)
* Excellent written, verbal, and presentation skills
* Knowledge of open source packages
* Database administration; postgresql/mysql/mariadb experience very desirable
* Experience with Linux distro package building (rpm, deb, ipkg, etc) preferred
* Existing contributions to the CentOS community a major plus
If you are passionate about the technology that impacts our day-to-day lives
and want to work with people as talented and dedicated as yourself, apply
today!
[**www.perforce.com**](http://www.perforce.com/)
_Perforce is an equal opportunity employer. We value diversity and celebrate
its strengths._