Stephen Michael KellatMy phone keeps glitching out at work. My systems access repeatedly glitches out too. And yet I get called a racist pig because I have to put people on hold for the maximum 7 minutes than the usual 5 for account research due to this? Sorry, the answer from IT for the glitches was to slow my calls down so I had time to react. There are fundamental systems failures we simply lack the resources to correct right now. Fortunately the mainframe hasn’t caught fire again...
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